Broken Seeking in Cinegy HEVC

1 week 2 days ago #48 by invrs3d
Noticing all my HEVC exports  recently have had broken seeking with grey frames. Trying to export a frame also results in a grey frame. Wondering if this is a known bug? Perhaps caused by an Adobe update? Youtube doesn't seem to care, but most other video players can no longer generate thumbnails form the exports, other than a grey frame.

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1 week 2 days ago #49 by Oleg
Replied by Oleg on topic Broken Seeking in Cinegy HEVC
Hi invrs3d, AFAIK, this issue hasn't been reported before. Could you please give us more details regarding this situation? For instance:
- Is this behavior footage-specific?
- What version of the plugin do you have?
- Are you running the latest version of the Adobe CC?
- Have you experienced those gray frames before the update and what version did you have before that?
- What video card do you have and what version of the NVIDIA driver do you use?
- What are your export settings?

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